Ecabs won't open

[Wally Schneeberger]

Had some problems with a hard drive and did the latest update, but now I can't seem to open the program. I gey this error message --

Ec1.jpg (10.29 KiB) Viewed 164 times

[Scott Marshburn]

in your control panel, under Add/Remove Programs, find ecabinets.exe and choose the repair option

[Wally Schneeberger]

Thanks -- I actually have done that twice, but tried it again and it's still the same.

[Clint Buechlein]

Wally,

These steps should get you:

1. Navigate to C:\ProgramData\Thermwood\eCabinet Systems\localstore.
2. Delete the LocalStore.mdb.
3. Locate the file LocalStore.6.0.ref.
4. Copy and paste the file.
5. Right click and rename the newly created file to LocalStore.mdb.
6. Start eCabinets.

-Clint-

[Wally Schneeberger]

Thanks, Clint, but Localstore doesn't seem to be there.

[Scott Marshburn]

you need to be in program data not program filesx86

[Wally Schneeberger]

Thanks, guys. I followed your instructions and then did a Repair, and it all came back.