cn locking up

Mark Hesketh · Post by **Mark Hesketh** » Fri, Sep 07 2007, 6:02AM

i am having a problem with CN locking up and not responding when i load multiple jobs. i have 3 batch jobs that i was trying to load and it locks up when i try to nesta all 3 together... and none are very large batches, one is only a single cabinet. any 2 of the jobs will nest together just fine, but as soon as the third one is added, the nesting process just locks up in a blank screen and the program becomes unresponsive. this is the same thing that was happening to me a few weeks ago when i was trying to load up a whole bunch of dovetail drawer batch jobs all at once.

sinec these 3 jobs are not large at all, it can't be simply too many parts for cn to handle. i have loaded single jobs with 3 times as many parts before with no problems.

any ideas?

Daniel Vonderheide · Post by **Daniel Vonderheide** » Fri, Sep 07 2007, 8:41AM

Mark,

You say it will nest fine with 2 of the three files but as soon as you add the third it locks up? Have you tried to nest the third file by itself to see if it causes the same issue? You may have one file that's corrupt causing the software to freeze. Try nesting all the files seperately one by one to see if it freezes. If you are able to load them all seperately and have no issues, then email us the files at program@thermwood.com so we can take a look at what's happening.

Mark Hesketh · Post by **Mark Hesketh** » Fri, Sep 07 2007, 11:43AM

I can nest each of the 3 files individually fine with no problem, and I can also nest any combination of 2 of the 3 files fine with no problem. the only time it locks up is when all 3 are put together.

I am emailing those files to you now.

Georgi Baltov · Post by **Georgi Baltov** » Sat, Sep 08 2007, 10:04AM

There's no issue with dovetail drawer boxes. I think its all about the calcualtion the program have to perform to all of the parts. We cut dovetails all the time now and I know that it takes a long time to nest and write the CNC code. It's all normal I think and if you have a little more patience it will all nest properly. It seems like the program becomes irresponsive but it's actually working. So my advice is take a cup of coffee and enjoy it while the program is doing its job.

Mark Hesketh · Post by **Mark Hesketh** » Mon, Sep 10 2007, 5:58AM

ah, but I have left the program frozen in a blank screen for more than half an hour without it ever getting out of the \"program not responding\" stage. These are not large files and should not require that much calculating. As I mentioned, I have loaded jobs more than 3 times larger than what I am trying to load here, and never run into any problems with them.

Ryan Hochgesang · Post by **Ryan Hochgesang** » Mon, Sep 10 2007, 9:26AM

Mark,

Prior to Nesting, you may want to try going into SETTINGS and changing the Nesting Angle by 90 degrees.

Note: We have not received your files at the program@thermwood inbox as of yet.

Daniel Vonderheide · Post by **Daniel Vonderheide** » Wed, Sep 12 2007, 8:16AM

Mark,

As I stated in the email I sent you, all three files will nest fine but it will take some time. With control nesting being the only process running it took 25 minutes. If it is still locked up after an hour I suggest uninstalling the latest CN update and then re-installing it.

Mark Hesketh · Post by **Mark Hesketh** » Wed, Sep 12 2007, 2:09PM

thanks for looking into this problem. I never had the patience or the time to wait 25 minutes for it to come out of the \"not responding\" lock.

One thing I don't understand though is why these 3 files would take 25 minutes to nest, when I have loaded other larger files and it has only taken about 30 seconds to nest. I mean, these are not very large files. I know my boss will give me \"the look\" if I go tell him I have to wait half an hour for the machine to figure out the cuts every once in a while. Have I somehow, unknowingly, added something to the jobs that makes CN freak out?

Daniel Vonderheide · Post by **Daniel Vonderheide** » Thu, Sep 13 2007, 12:00PM

You have a total of 68 cabinets between all three files. with all the parts for these cabinets, it will take some time. If yo have other software running in the background, it will take even more time.

MarcoKnjaschewitsch · Post by **MarcoKnjaschewitsch** » Sat, Sep 22 2007, 2:34AM

I'm having the same issue...As it is impossible to add sheet stocks in when i add 3 jobs in....(averaging about 60-70 cases plus parts) so ya i Load 1 job...add in my sheets...Add in the others then push nest and don't touch it till its done...find that if you touch it while its starting to do its work it sometimes crashes completely....

Ryan Hochgesang · Post by **Ryan Hochgesang** » Tue, Sep 25 2007, 8:29AM

Hi Everyone,

In regards to this topic, I just wanted to inform you that our software engineering dept. is currently working on a version of Control Nesting which will give better progress information, rather than looking as if it is locked up. It may be a few months out, but we will certainly do our best to implement this option.

Bottomline, some larger files or files containing dovetail construction, will take a bit more time.

Mark Hesketh · Post by **Mark Hesketh** » Tue, Sep 25 2007, 1:33PM

Sounds great Ryan. Look forward to seeing it