Help!!! E-Cabs won't open

[ScotAcree]

Have been using Windows Vista Business for over a year with absolutely no problems.
This morning, I could not open it.All I get is,"E-Cabinet Systems Application has stopped working."I was right in the middle of a bid,so where do I start?


Scot

[Todd Miller]

Try downloading the new update and install it. Here is the link.

http://downloads.thermwood.com/eCabinet ... uild-2.exe

[ScotAcree]

Todd,

No luck.Wizzard downloaded and installed it,but I get the same message.

Scot

[Todd Miller]

What version of ecabs were you running before this problem occured?

First, run the update again. If that doesn't work you may try to uninstall and reinstall. I will send you a new reg code.

NOTE: Be sure to backup your files.

[ScotAcree]

Todd,

I was running the 5.2 - 1
Also,I received the new code.
Scot

[Rick Deskins]

You need to make sure you run the patch as a administrator.

http://ntc.thermwood.com/forums/viewtop ... f=3&t=6523

[ScotAcree]

I am still having problems with running the software. Here is the procedure that I used:

1. Installed ecabinets by running from the cd. I ran setup.exe by right-clicking on setup.exe and choosing runas Administrator.
2. The install completed successfully. I then downloaded the build 2 patch. At this point, I am having a strange problem. If I right-click on the build2 executable, and select runas Administrator, it only gives me the option to remove build 2 even if I have not yet installed it. If I select Remove it does indeed uninstall build 2. So, instead I right-click and select properties for the build2.exe and selected the run as Administrator option from the properties. Then I just double-click the build2 executable and it installs build 2 without any errors.

At this point, everything seems to have installed OK. Also, on the ecabinets shortcut, it does have the shield, implying that it is being run as Administrator. I checked the properties to confirm this. Once I run ecabinets though, it shows the ecabinets splash screen and then fails during startup. I have included the screen capture of the message that occurs during startup, although that is unlikely very helpful. There were also 2 events added to the event viewer of which I have also attached screen captures. Hopefully these shall be of some help. The event 1001 message was too long for a screen capture, so here is the pasted text from the dialog window containing the message:

Fault bucket 808526717, type 1
Event Name: APPCRASH
Response: None
Cab Id: 0

Problem signature:
P1: ECABINETS.exe
P2: 5.2.18.0
P3: 4856b3a4
P4: nvoglv32.dll
P5: 7.15.10.9746
P6: 4578ec00
P7: c0000005
P8: 00236a3d
P9:
P10:

Attached files:
C:\Users\sacree\AppData\Local\Temp\WERA7B4.tmp.version.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Report10751880

Thanks for any help, Scot Acree

[ScotAcree]

Are there any other Vistas users having problems right now???

Or,has anyone installed the new build with Vista with success??

Scot

[ScotAcree]

OK, I resolved the problem. Hope this information can help someone else. I followed the following procedure to install ecabinets on vista:

1. I installed from the CD]by right-clicking setup.exe and selecting run as Administrator. I then ran through the default installation process. It finished with success.

2. I downloaded the build 2 executable. I right clicked on it and selected run as Administrator. It starts running through the installation wizard, but rather than allowing me to install the build 2 update, it wants to remove it. So, I went ahead and let it remove the build 2 patch even though it was not yet installed. This finishes with no problem.

3. Upon completion of step 2, I then right click on the build 2 patch executable again and select run as Administrator. This time, I can go through the the build 2 wizard and install build 2. Everything finishes and I am now able to run ecabinets as expected.

Scot