Cabinet/Assembly Editor causes ecabinets to end

[Christopher Hidell]

I create a new cabinet from the standard cabinets and then save it in a job library. When I next open that library and click on that cabinet, it will cause ecabinets to close unexpectedly. This also happens when I am in an existing room layout and want to modify a placed cabinet by opening the editor. Any ideas?

[Rick Palechuk]

Hi Christopher, can post your computer specs.

[Christopher Hidell]

Hello Rick,

My system is a Dell Precision T3400 with Intel Core 2 Duo CPU, Nvidia Quadro FX 1700.

Christopher

[Rick Palechuk]

Christopher, is it one cabinet in particular or all from that library? Also check the save path. This is what they should be:

for XP: C:\Documents and Settings\All Users\Documents\Thermwood\eCabinet Systems\cabinets
For Vista/Win7: C:\Users\Public\Documents\Thermwood\eCabinet Systems\cabinets

Can you post the cabinet please.

[Christopher Hidell]

Rick,

The XP save path matches with the addition of the job name at the end.

It happens for all cabinets all jobs.

I believe I have attached the file, let me know if you cannot load it.

Thank you

[Rick Palechuk]

That's just the jpeg. It needs to be the HSF file.

[Christopher Hidell]

Sorry about that. Give this a try.

Christopher

[Kerry Fullington]

Christopher,

I am not seeing any problems with this cabinet.

Does the problem still occur after exiting eCabinets, shutting down Windows and re-starting everything?

Kerry

[Christopher Hidell]

Hi Kerry,

The problem continues after ecabinets shutdown and/or whole system shutdown. I might get it to work 1 in 10 tries and it seems to be random. I have taken to starting with the standard cabinet each time I start a job, so I do not think it is an ongoing library error.

Could this be some sort of display card error?

The other thought I had was to use the restore settings part of ecabinets.

Thanks,

Christopher

[Rick Palechuk]

Try a driver update for the graphics card.

[Christopher Hidell]

Rick / Kerry

I updated the card. I seem to be able to regain the use of the editor in normal fashion. Interestingly, some of the cabinets in the quick test layout I made pre-update will move into editor, but I cannot manipulate them. Other cabinets work fine.

Thank you for the help. I'll see if things are back to normal this coming week.

Christopher

[Rick Palechuk]

You might want to check the Dell website for any updates also.